No matter how you look at it, we have a problem here in Malaysia, there are too many developments which have or are planning to have a retail component within their development plans. Couple that with a recent Star newspaper article which stated that for 2017 retail sales in Malaysia were down 1.1% in Q3.
Success in your restaurant or cafe business can sometimes be a difficult thing to grasp but in general, success is defined simply as more customers = more success for your restaurant business. As a retail coach I have seen too many situations where restaurant and café owners do not focus on this basic fundamental question,
Food. It brings people together, it tears them apart and occasionally it forces people to take sides. People have really strong opinions about their choice of food and restaurants which they visit. So whether you are running a restaurant or planning to do so, its important for you to understand these 3 elements which in
by Tim Liew I am sure we are all not strangers to cards like these which offer rewards for your continued support of their food and beverage or retail establishments. As a Retail Designer, I have personally come across so many of these and I must say that though they are an excellent way to
Recently I got contacted by a someone over Linked-in indicating that they wanted to get connected with me. Less than 10 minutes after I approved the connection, they sent me a message introducing their business. I politely indicated that I was not interested and proceeded to delete the message and remove my connection to this person. Then
I have been in business for quite a while now. 13 years to be exact, yet I cannot help but wonder sometimes if I can achieve more! Having someone to guide and with whom you can confide in your business is great. I myself personally decided to get a business coach last year for
(Image source: stocksnap.io) In the recent years, there has been a sudden influx of numerous retail fads especially when it comes to the food and beverage business. From desert shops, to burgers joints, to coffee places and food trucks, etc. and with such a good crowd of customers following the fad, it is normal
(Image source: pixabay.com) Great customer service is hard to come by, and many retailers strive to be great by thinking up big solutions to revolutionize their customer service. But because everyone is looking at the big picture, small details are often overlooked as they just do not seem that important to create a big
(Image source: pixabay.com) Discounts can be a double edged sword. On one hand, it allows you to clear your goods and spike sales, on the other, it may end up harming your business reputation (click here to read more on our article on 3 Reasons Why Discounts May be Harming Your Business). But in
(Image source: fancycrave.com) Every business needs a strategy. It is the fundamentals to guide you to achieve greater heights and ensure that your business is on the right track. But is it really that important? Here we look at a couple of key factors why we say it is. (Image source: magdeleine.co) 1.